Terms & Conditions
The following are the terms and conditions for the sale of goods by us and replace any previous terms and conditions. Saints & Sinners Ltd trades under the name of saintsandsinners.com (our website). Saints & Sinners Ltd owns saintsandsinners.com. By accessing or using saintsandsinners.com and by clicking to indicate you have read and agreed these terms when ordering, you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time. We reserve the right, in our sole discretion, to change, modify, add or remove portions of these Terms & Conditions at any time.
The Company intends to rely upon these Terms. If you do not agree to these Terms & Conditions, you should not use our Website and, if applicable, you should arrange to cancel your transaction or user account(s) with us.
Age of consent
By purchasing products from saintsandsinners.com you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, saintsandsinners.com will not be obliged to accept your order.
Orders made by you through the saintsandsinners.com website are subject to acceptance and availability. We may for any reason choose not to accept your order.
No contract will officially exist between yourself and saintsandsinners.com until your parcel has been despatched. The details on our website are not offers that you can accept.
Prices of products are correct at the time of entering information; however, we reserve the right to change prices without prior notice.
saintsandsinners.com provides a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.
Payment can be made by credit card, debit card and Paypal. You can order through our web-site, by post or by telephone. If you pay by credit card or debit card we will despatch the goods as soon as your payment has been processed.
This is subject to items ordered being in stock. We do not ship on Weekends or Bank Holidays. If an item is out of stock we may ship the order part-complete and forward the missing item(s) as soon as they arrive in stock (no additional shipping costs will be levied to the customer). Alternatively we may ship an alternative equivalent product of the same or higher value. If this alternative is unsuitable, it can be returned and exchanged or a credit given.
You will need to sign for your parcel so that we know you have received it.
Don’t worry if you are not in when the postman or courier calls, they will leave you a ‘while you were out’ calling card. This card will include details of how to collect your parcel or rearrange delivery at a time convenient to you. The Royal Mail (or Courier Service) will hold your parcel for 7 days and if not collected or delivered it will be sent back to us.
If you would like us to re-send your order we will regrettably have to charge you. If you would like to cancel your order we will refund you less the shipping costs.
We will try to deliver the goods within 28 days. Usually items will be delivered sooner. If we are not able to do so, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you.
The European Consumer Protection (Distance Selling) Regulations 2000 states that you as a client have the full right to cancel any order without giving a reason within 7 days of purchase.
With saintsandsinners.com you can return an order within 14 days for a full refund. If your order has already been sent when we receive your cancellation, we will deduct the cost of shipping from your refund.
You may exchange unused and unopened products within 30 days for alternative items. Refunds will not be given after 14 days under any circumstances.
Unless the returned items are defective, you have to send them back to us at your own expense and you we will only issue a full refund if the items (including packaging and accessories) have not been significantly damaged.
Please read our detailed Returns Policy for exact instructions on how to return goods to us. You are required to follow these instructions.
Material on the saintsandsinners.com site including text and images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of Saints & Sinners Ltd, except for your own personal non-commercial use.
Discount offers and Voucher Codes
saintsandsinners.com has the right to end offers at any time. In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes cannot be added together.
Saints & Sinners is compliant with the Data Protection Act. We will not pass on your details to any third party without your prior consent.
These Terms and Conditions are governed by the laws of England and Wales.
All products sold through our website are sold as ‘novelty goods.’ The vendor, Saints & Sinners Ltd, the holding company of saintsandsinners.com, cannot be held responsible for any injury caused by improper use.
Goods, colours or packaging of goods may occasionally differ slightly to those displayed on the website.
Acceptance of Terms and Conditions
Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.