This Policy sets out the basis on which we collect your personal data and the way in which it will be processed by us. Please read this Policy carefully to understand our views and practices regarding your personal data and how we shall treat it.
Our mission statement
We understand that your personal information is exceptionally important to you (especially given the nature of our store/website and the products we sell) and when you trust us with it, we are committed to protecting and respecting your privacy. To that end you can be assured that our data handling policies and standards are fully in line with GDPR.
What we do and don’t do with your personal information
(a) We do use your personal information to provide you with great customer service, which includes tailoring the information we share with you to help ensure that it’s relevant, useful and timely.
(b) We process your payment and order
(c) We do respect your privacy and work hard to meet strict regulatory requirements.
(d) We do go the extra mile to protect your personal information.
(e) We don’t sell your personal information to third parties.
Your personal information is in safe hands with us at Saints & Sinners and we’ve prepared this privacy policy to be completely transparent with you on how we collect, use and store your personal information.
Who are Saints & Sinners?
We are Saints & Sinners and we operate a retail store in Blackpool and the online store saintsandsinners.com a company registered in England and Wales (company registration number 6124918) whose registered office is 11-15 Foxhall Square, Blackpool, FY1 5BJ and we are the data controller of your personal information. Our registered VAT number is 812683334. “We”, “us” and “our” on this page refer to Saints & Sinners Ltd (including throughout the Website Privacy Policy and Website Terms & Conditions).
Over 18’s only
Due to the nature of our business and website and some of the products we sell, you must be over 18 years of age to use and shop with www.saintsandsinners.com
We do not and will not knowingly collect information from any person under 18 years of age and if you are under the age of 18, you must not use this website and/or submit any personal data.
Collection of your Personal Data and How We Use It
“Personal data” means any information which identifies (or from which we can identify) a natural person. We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:
(a) Identity Data, which comprises of your first name, middle name, last name and title.
(b) Contact Data, which comprises of your address, email address and telephone number(s).
(c) Financial Data”, which comprises of your bank account and payment card details.
(d) Transaction Data, which comprises of details about payments to and from you and details of products or services you have purchased from us.
(e) Technical Data, which comprises of your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the device(s) you use to access our website.
(f) Usage Data, which comprises of information about how you use our website, products and services.
(g) Marketing and Communications Data, which comprises of your preferences in receiving marketing from us and third parties, and your communication preferences.
We do not collect any “Special Categories” of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, trade union membership, information about your health and genetic and biometric data). We also do not collect any information about criminal convictions and offences.
Google Analytics
When someone visits www.saintsandsinners.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
How and where we store your personal information
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. All payments are processed via Global Payments who are a PCI DSS v3.2 payment provider.
Passwords which enable you to access the members login area, are your responsibility and for keeping this password confidential. We also ask that you not to share your password with anyone.
Cookies
(a) A cookie is a small file of text, often encrypted for privacy which asks permission to be placed on your web browser and is used to store information and analyses web traffic about visits to websites. Cookies allows web applications to respond to you individually and allows the web application to tailor to your specific likes and dislikes by gathering information
(b) We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time
(c) Where we use cookies on our website, you may block these at any time. You can activate the setting on your browser to disable or refuse the setting of all or some cookies, please note if you use your browser settings to block all cookies you may not be able to access all or parts of our website or to use all the functions provided through our website.
For more details please click here.
Disclosures of your personal data
We may have to share your personal data with the parties set out below
(a) Service providers who provide IT and system administration services.
(b) Professional advisers including lawyers, bankers, auditors and insurers.
(c) Government bodies that require us to report processing activities.
(d) Anti-money laundering companies.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the GDPR regulations.
We will not share information about you with any other third parties without your consent unless the law allows or requires us to do so. Saucy Boutique Limited does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Email & Newsletter
We will only e-mail you to process your order and afterwards if you have given your consent. We will never pass on your personal information (i.e. full name, address or order details) to a third party.
Only with your permission, will we e-mail you to notify you of any products or special offers that may be of interest to you.
With respect to third party marketing, we will never share your personal data with any third party for marketing purposes.
You can choose to unsubscribe at any time by clicking the unsubscribe link that is at the bottom of every message that we send.
Retention Period for your personal information
We will not hold your personal information for any longer than is necessary for the purposes for which we collected it. For certain purposes we retain your personal information indefinitely (e.g. to supress marketing messages) whilst for others we retain it for a period of 7 years after the information is no longer required for business reasons so that we can deal with any legal proceedings that could arise.
We retain an anonymised version of the submitted personal information for as long as we require it for reporting and other statistical and analytical purposes. Such anonymised information will not identify you and may be derived from personal information that was contained within accounts that have subsequently been deleted.
Your rights to your personal information
You have the following rights, some of which may only apply in certain circumstances.
(a) to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
(b) to object to processing of your personal information that is likely to cause damage or distress;
(c) to withdraw your consent to processing your personal information;
(d) to restrict processing of your personal information;
(e) to have your personal information erased;
(f) to request access to your personal information and information about how we process it;
(g) to electronically move, copy or transfer your personal information in a standard, machine-readable form; and
(h) rights relating to automated decision making, including profiling.
Changes to our privacy policy
We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by post or email. Please check back frequently to see any updates or changes to our privacy policy.
For further information or if you have any complaints
(a) Email support@saintsandsinners.com
(b) Post 5-15 Foxhall Square, Blackpool FY1 5BJ
(c) Telephone 01253 625050z